Virgin Australia Opens New Lounge in Adelaide

Virgin Australia flyers in Adelaide now have access to a brand new lounge, following the opening of the new Virgin Australia Lounge at Adelaide Airport today. Virgin’s final remaining lounge in Canberra is also due to reopen next month. Around double the size of the previous Virgin lounge in Adelaide, the bright new space features … Continued

Virgin Australia Partners with Air Canada

Virgin Australia flyers can now earn Velocity points and status credits when flying with Air Canada, with the launch of a new partnership between the two airlines yesterday. Virgin Australia began codesharing on limited Air Canada flights between Los Angeles and Canada in 2017. But until now, the partnership did not cover direct flights between … Continued

Win a Share of 20 Million Velocity Points

There are some easy, free Velocity Frequent Flyer points up for grabs thanks to a new promotion. Velocity members can now claim a share of 20 million points, simply by downloading the Velocity App and activating the offer on the home screen by 26 January 2021. All Velocity members who take part in the promotion … Continued

Virgin Removes Music from In-Flight Entertainment

In 2018, Qantas caused quite a stir by axing music from its in-flight entertainment program on domestic flights. Key figures in the Australian music industry were quick to criticise the decision, which appears to have been made to save money on music licensing fees, and Qantas received a huge backlash at the time on social … Continued

Virgin Lounge Pass Holders Incorrectly Denied Entry

A Virgin Australia flyer has been incorrectly denied entry to the airline’s newly-reopened lounge at Sydney Airport. Despite holding a valid lounge pass issued by ANZ Bank, the Virgin lounge attendant erroneously informed the customer that single-use lounge passes issued via the customer’s ANZ credit card were no longer being honoured. AFF member Duck posted on Wednesday: … Continued