Redeeming frequent flyer points to get from Australia to South America has always been a bit of a challenge. But with all direct flights from Australia suspended since April 2020 due to COVID-19, getting to South America is now especially difficult. Direct flights from Australia to all other continents have now resumed, including Qantas flights … Continued
Have you ever noticed when booking a flight, hotel or rental car online that you’re asked whether you’re travelling for work? This data is useful information for travel companies and booking agencies, as it helps them understand their customers better and tailor the booking experience. But what exactly happens when you select “travelling for work”, … Continued
Most businesses have faced significant issues due to COVID-19, particularly in the travel industry. With borders closed, many airlines have had to cancel flights and many tour operators have had to temporarily shut down. Millions of cruises, car rentals and hotel bookings have also been cancelled as would-be travellers have been stuck at home. But … Continued
From next week, travel agents operating in the state of New South Wales will need to disclose any commission, referral fees or incentives they receive from their suppliers. The new rule is part of increased disclosure obligations that will apply to NSW businesses, including intermediaries such as agents. The new state-based laws also require businesses to … Continued
If you’ve had a flight cancelled due to COVID-19, you may have had to change your travel dates or ended up with a credit voucher to use towards a future trip. Unfortunately, these travel credit vouchers come with their own limitations. As well as limited expiry dates, one common complaint has been that the voucher … Continued