Australians have been left out of pocket after online travel agency Bestjet went out of business at the end of last year. Thousands of Bestjet bookings have been cancelled, and many of the affected passengers are now left without a refund or a confirmed flight. While some Bestjet customers still have confirmed bookings, others have … Continued
When booking flights, online travel agents like Bestjet, CheapOair and Trip.com are often cheaper than the airline’s own website. But are the savings worth it? An AFF member was recently searching for three Singapore Airlines Business class tickets. Laffer found the same flights available on Bestjet.com for $1,500 cheaper than Singapore Airlines’ own website. It is … Continued
If you’ve ever had to call an airline – especially Qantas – you’ve probably had the frustrating experience of an extended wait on hold. But it doesn’t have to be this way! By calling at off-peak times, you’ll be served much faster. So, when exactly is the best time to call Qantas and other airlines? … Continued
Have you ever noticed that some flights are more expensive if you only spend a short amount of time at the destination? This is probably a result of airlines imposing a “minimum stay” requirement on their cheapest fares. For example, say that you need to travel to New York for a short work trip. You’ll … Continued
There’s just one week left to take advantage of Hong Kong’s fuel surcharge ban! From 1 November 2018, fuel surcharges on award flights departing from Hong Kong will no longer be regulated. This will likely lead to a sharp increase in the taxes and carrier charges you’ll pay when redeeming points out of Hong Kong. … Continued