Airline Jargon: What is a Long Sell?

Ever tried to book a frequent flyer redemption ticket, only to be told there’s no award availability? If you’ve ever tried to redeem your frequent flyer points for a flight, you probably answered “yes”! It will often be the case that there’s indeed no award availability on the flight you want. But sometimes the availability … Continued

Why You Shouldn’t Book Flights with Mileage Brokers

We all love to get a great deal on Business and First Class flights. There are plenty of legitimate ways to save money on flights, for example by taking advantage of airline sales or redeeming your own frequent flyer points. But some deals are, in fact, too good to be true. You may have come … Continued

Seat Maps Are NOT Reliable Indicators of Flight Loads

Airline passengers often try to predict how full a flight will be for a variety of reasons. For example, it may give an indication of how likely an upgrade is to clear. Or, if you know that your flight will be full (or empty), it may influence your choice of seat selection. But is there … Continued

Bestjet Goes Bust, Tickets Cancelled

Australians have been left out of pocket after online travel agency Bestjet went out of business at the end of last year. Thousands of Bestjet bookings have been cancelled, and many of the affected passengers are now left without a refund or a confirmed flight. While some Bestjet customers still have confirmed bookings, others have … Continued

Booking Battle: Online Travel Agents vs Airline

When booking flights, online travel agents like Bestjet, CheapOair and Trip.com are often cheaper than the airline’s own website. But are the savings worth it? An AFF member was recently searching for three Singapore Airlines Business class tickets. Laffer found the same flights available on Bestjet.com for $1,500 cheaper than Singapore Airlines’ own website. It is … Continued