Seat Maps Are NOT Reliable Indicators of Flight Loads

Airline passengers often try to predict how full a flight will be for a variety of reasons. For example, it may give an indication of how likely an upgrade is to clear. Or, if you know that your flight will be full (or empty), it may influence your choice of seat selection. But is there … Continued

Bestjet Goes Bust, Tickets Cancelled

Australians have been left out of pocket after online travel agency Bestjet went out of business at the end of last year. Thousands of Bestjet bookings have been cancelled, and many of the affected passengers are now left without a refund or a confirmed flight. While some Bestjet customers still have confirmed bookings, others have … Continued

Booking Battle: Online Travel Agents vs Airline

When booking flights, online travel agents like Bestjet, CheapOair and Trip.com are often cheaper than the airline’s own website. But are the savings worth it? An AFF member was recently searching for three Singapore Airlines Business class tickets. Laffer found the same flights available on Bestjet.com for $1,500 cheaper than Singapore Airlines’ own website. It is … Continued

When to Call Airlines for the Fastest Service

If you’ve ever had to call an airline – especially Qantas – you’ve probably had the frustrating experience of an extended wait on hold. But it doesn’t have to be this way! By calling at off-peak times, you’ll be served much faster. So, when exactly is the best time to call Qantas and other airlines? … Continued

Why Airlines Set “Minimum Stay” Requirements

Have you ever noticed that some flights are more expensive if you only spend a short amount of time at the destination? This is probably a result of airlines imposing a “minimum stay” requirement on their cheapest fares. For example, say that you need to travel to New York for a short work trip. You’ll … Continued