It’s not uncommon to receive compensation for a flight delay or inoperative entertainment system, but what about a mid-air injury? One member was recently hurt on a Qantas flight after stepping on broken glass. The incident occurred shortly after take-off, with the glass somehow having been left in the aisle. The passenger was not wearing shoes at … Continued
Business class may offer a more comfortable seat and a better meal, but it seems not everyone sees the value in flying up front. Some members believe that the differences do not justify the higher price of Business class, especially when multiple trips in cattle class can be had for the price of a single … Continued
Have you ever found a great deal on a flight, only to see the price increase when trying to book more than one ticket? One member recently found that a particular flight from Darwin to Sydney was on sale for $299. But when they searched for two tickets on the same flight, the price increased … Continued
One member recently had the unfortunate experience of being denied entry to a country because they did not have the correct visa. This member inadvertently flew with Qantas to Papua New Guinea without the necessary visa, and was sent on the next flight back to Australia after being stopped at the border. I had a rather … Continued
Flight delays can be frustrating, but sometimes there’s a silver lining. If you’re flying on a European airline, or any other airline on a flight departing Europe, you could be entitled to compensation. The European Union has generous laws designed to help passengers affected by flight delays and cancellations. The “EU261” regulations entitle passengers to … Continued