When you’re flying, there aren’t many better feelings than getting a surprise beep at the gate and being handed a new boarding pass for a better seat up the front! The same goes for booking a cheap hotel room but being upgraded to a luxurious suite… or perhaps booking a budget rental car and receiving … Continued
With most international travel off the cards for the foreseeable future, many frequent flyers are reminiscing about past trips and longing to get back into the air. At this time, it’s easy to think about long-haul travel through rose-coloured glasses. But as any frequent traveller will know, long-haul travel is not always as fun as … Continued
Some frequent flyers like to collect things like boarding passes, airline amenity kits, business class pyjamas or in-flight magazines. But is it legal to collect the safety instruction cards found in aircraft seat pockets? Last week, Qantas operated three Boeing 747 joy flights before the “queen of the skies” is retired for good. Passengers on … Continued
From next week, travel agents operating in the state of New South Wales will need to disclose any commission, referral fees or incentives they receive from their suppliers. The new rule is part of increased disclosure obligations that will apply to NSW businesses, including intermediaries such as agents. The new state-based laws also require businesses to … Continued
If you’ve had a flight cancelled due to COVID-19, you may have had to change your travel dates or ended up with a credit voucher to use towards a future trip. Unfortunately, these travel credit vouchers come with their own limitations. As well as limited expiry dates, one common complaint has been that the voucher … Continued