Seating safety: a “weighty” issue

A photograph of an overweight man sitting in a very tight plane seat has resurfaced this week. This photograph has evoked sympathy for both the overweight man and the unfortunate person sitting next to him. In a nation whose waistlines are expanding, our members discuss some of the practicalities of airlines dealings with overweight passengers. … Continued

Air Rage diverts another plane

These days it seems it’s almost a daily occurrence. Be it helping themselves to their duty free stash or just taking advantage of the airlines generosity, passengers are confusing the cabin with a public bar and acting accordingly. With an unruly passenger onboard, and cabin safety of paramount importance, the resultant diversion comes at great … Continued

Nuts-on-board: A deadly snack?

An unexpected danger to some passengers on board is the dissemination or consumption of nuts. A four year old girl on a Ryan-Air flight suffered an alleged anaphylactic shock after a fellow passenger opened a packet of nuts in another row. This story raised a number of issues with our members and led them to … Continued

Portable Devices go Gate-to-Gate

One of the biggest changes to the customer experience when flying domestically has been in the area of in flight entertainment (IFE). With seat back screen systems expensive to install and keep updated with technology, airlines have been looking at ways to save money. WiFi streaming is a technology that for many airlines solves the … Continued

Seat buddy issues

For many, the joys of travel include the opportunity to meet to new people. Thanks to assigned seating, you will not always have the choice as to whom you may sit with. That long haul flight could see time fly should you be lucky to be seated beside someone who is witty and entertaining. Taking … Continued