These days it seems it’s almost a daily occurrence. Be it helping themselves to their duty free stash or just taking advantage of the airlines generosity, passengers are confusing the cabin with a public bar and acting accordingly. With an unruly passenger onboard, and cabin safety of paramount importance, the resultant diversion comes at great … Continued
An unexpected danger to some passengers on board is the dissemination or consumption of nuts. A four year old girl on a Ryan-Air flight suffered an alleged anaphylactic shock after a fellow passenger opened a packet of nuts in another row. This story raised a number of issues with our members and led them to … Continued
One of the biggest changes to the customer experience when flying domestically has been in the area of in flight entertainment (IFE). With seat back screen systems expensive to install and keep updated with technology, airlines have been looking at ways to save money. WiFi streaming is a technology that for many airlines solves the … Continued
For many, the joys of travel include the opportunity to meet to new people. Thanks to assigned seating, you will not always have the choice as to whom you may sit with. That long haul flight could see time fly should you be lucky to be seated beside someone who is witty and entertaining. Taking … Continued
This week, one of our members asks a question about a situation no one would want to find themselves in Last week I received a panicked call from a friend of a friend (person A) who had just landed at BKK for the start of a 2 week TH holiday. Somewhere between boarding their flight … Continued