One of the biggest changes to the customer experience when flying domestically has been in the area of in flight entertainment (IFE). With seat back screen systems expensive to install and keep updated with technology, airlines have been looking at ways to save money. WiFi streaming is a technology that for many airlines solves the … Continued
For many, the joys of travel include the opportunity to meet to new people. Thanks to assigned seating, you will not always have the choice as to whom you may sit with. That long haul flight could see time fly should you be lucky to be seated beside someone who is witty and entertaining. Taking … Continued
This week, one of our members asks a question about a situation no one would want to find themselves in Last week I received a panicked call from a friend of a friend (person A) who had just landed at BKK for the start of a 2 week TH holiday. Somewhere between boarding their flight … Continued
If you’re lucky enough to travel in Business or First, often you can rely on the airline to provide you with a pack of amenities such as toothbrush, moisturiser and toothpaste amongst other things. As each airline varies in what it offers and in some cases offer nothing, asking our frequent flyers what to expect … Continued
You have probably heard the joke. “This is your Captain speaking, we have just lost an engine, with one left it means we will be slower and take an extra two hours to reach our destination.” One of the passengers turns to his mate and says, “crikey, if we lose the other we could be … Continued