Prior to COVID-19, the Singapore Airlines call centre was generally excellent. It didn’t take long to get through to an operator, and the Singapore-based staff were able to competently assist with most requests. Unfortunately, it’s now quite a different story. It appears that Singapore Airlines has closed its Singapore-based call centre during the pandemic and … Continued
If you want to fly from Australia to Europe in Singapore Airlines Business Class, you could expect to pay at least $5,255 round-trip (e.g. for a flight from Adelaide to Frankfurt). But tickets in the other direction, from Europe to Australia, can be significantly cheaper. Singapore Airlines currently has some great deals on round-trip Business Class fares … Continued
Singapore Airlines will resume regular flights from both Darwin and Cairns to Singapore from the end of March 2022. It brings the number of Australian destinations served by Singapore Airlines to seven. Singapore Airlines’ former regional subsidiary Silk Air served the Darwin-Singapore and Cairns-Singapore routes prior to COVID-19. Both routes were suspended early into the … Continued
Singapore Airlines KrisFlyer miles normally expire if unredeemed after 3 years, regardless of account activity. But it’s clearly unfair to expire people’s miles during a pandemic when they can’t travel, so Singapore Airlines has been progressively extending the validity of KrisFlyer miles that would have expired since April 2020. Each extension is for six months … Continued
Singapore Airlines has given KrisFlyer members another lifeline, pausing the expiration of KrisFlyer miles until at least January 2023. Normally, unused Singapore Airlines KrisFlyer miles expire after three years regardless of your account activity. But with many KrisFlyer members grounded during the pandemic, Singapore Airlines has been progressively extending the validity of miles since April … Continued