Earlier this month, we brought you the story about Qantas’ plan to remove domestic airport check-in kiosks and replace them with new self-service machines that can only print luggage tags and charge for excess baggage. This new technology is now a reality, with Qantas commencing a trial of the new airport kiosks that cannot check … Continued
When calling an airline to make a simple enquiry about a confirmed booking, you certainly wouldn’t expect them to cancel your entire ticket without your consent or knowledge. But that’s exactly what happened to a Qantas Frequent Flyer member recently after they called Qantas to enquire about changing their Business Class flights. AFF member davidhes had … Continued
Update: Since this article was published, Qantas appears to have pulled all First Class award inventory. For many people with Qantas Frequent Flyer points, redeeming for a First Class international flight is the “holy grail” of rewards. But it can be exceptionally difficult to find Qantas First Class award availability, even if you have status … Continued
Last week, Qantas announced a huge order of brand new Airbus aircraft. The showpiece of the announcement was the new Airbus A350-1000s which will fly Qantas’ non-stop “Project Sunrise” flights from Sydney to London and New York. But Qantas also announced a large order of Airbus A321XLR and A220 aircraft which will ultimately replace the … Continued
Throughout the pandemic, Qantas has offered a range of initiatives to help frequent flyers to extend their status. After initially extending everyone’s status for one year in 2020, Qantas in 2021 and 2022 has also offered frequent flyers based in Australia and New Zealand the opportunity to extend their status for another year by booking … Continued