Qantas Reduces Refund Waiting Times

Throughout the pandemic, many Qantas customers have complained about having to wait many weeks or months to receive a refund from Qantas for cancelled flights. Others have found it too difficult to request a refund. The good news is that Qantas recently made changes to its refund processes to make it easier and faster for … Continued

Qantas Adds Perth-Johannesburg Flights

Qantas will fly non-stop from Perth to Johannesburg in South Africa, with a new thrice-weekly service launching in November 2022. Operating on Tuesdays, Thursdays and Saturdays, QF65 will depart Perth at 3pm and arrive in Johannesburg after 11 hours and 15 minutes of flying at 8.15pm, local time. The return service QF66 will depart Johannesburg … Continued

Qantas Customer’s Nightmare Trip to London

When deciding which airline to fly to London, there were several reasons that Peter, the husband of AFF member Alectoris, decided to book with Qantas. A key consideration was that Qantas offers non-stop flights from Australia to the UK, avoiding the uncertainty of transiting via a third country given the changing COVID-19 situation. Being particularly … Continued

30% off Selected Qantas International Rewards (June 2022)

Qantas Frequent Flyer is giving 30% off Classic Flight Reward seats in Economy on selected international routes until 19 June 2022. The discount covers Qantas flights on eligible routes for travel dates between 23 July 2022 and 1 June 2023. It also covers various Jetstar flights for travel from 23 July 2022 until 25 March … Continued

Qantas Overcharging for Alaska Airlines Rewards

As Alaska Airlines is a Qantas partner airline and a member of the Oneworld alliance, its flights are available to book using Qantas Frequent Flyer points. But when redeeming Qantas points for seats in Alaska Airlines’ premium cabin, Qantas Frequent Flyer members are being routinely overcharged. Instead of paying “Business Class” prices, Qantas Frequent Flyer … Continued