It’s not that long ago that Qantas Platinum status came with the “ultimate” in perks. No expense was to be spared for the airline’s valuable Platinum members. But with Platinum One (and Chairman’s Lounge) members now trumping Platinum members, combined with a seemingly never-ending cycle of devaluations and cost-cutting, some members feel that their Platinum … Continued
After many years of loyalty to the flying kangaroo, one dissatisfied member feels that Qantas has failed to return the favour. This member has held Platinum status for over a decade, but had to put overseas travel on hold for a year due to the birth of a child. Qantas does not allow members to … Continued
A new partnership between Qantas and China Eastern Airlines has been approved by the ACCC. The joint venture means that Qantas’ relationship with China Eastern will be akin to the much-touted partnership with Emirates. Qantas and China Eastern flyers will receive reciprocal benefits when flying on either airline including lounge access, other status privileges such … Continued
Brand new Boeing 787 aircraft will be added to the flying kangaroo’s international fleet from 2017. This is just one piece of good news to come from the Qantas full-year financial results, announced last week. Following consecutive losses and a lengthy restructuring program, Qantas also announced a large profit. It seems that our national airline … Continued
This week our members discuss the compensation received from Qantas after their flight was ruined by defective on-board equipment. Issues warranting compensation on recent flights range from faulty in-flight entertainment systems to broken seats; and the compensation received varied from a few thousand points to many hundreds of dollars. Although most passengers would prefer that … Continued