The security of Qantas Frequent Flyer accounts is being questioned this week after a member’s account was hacked. Almost 50,000 points were stolen. The member’s private information would have also been compromised. Having somehow managed to obtain this member’s PIN number, the hacker redeemed over 30,000 points worth of Myer gift vouchers. After spotting the fraudulent transactions, … Continued
It appears that Qantas is now severely restricting Classic Flight Reward seat access to Bronze frequent flyers, particularly in premium cabins. Members of oneworld and other partner airline programs wishing to redeem points for Qantas flights may also be affected. Our members have noticed a significant difference in the award availability seen on the Qantas website by … Continued
Following an involuntary downgrade from Business to Economy, one member is frustrated with Qantas’ refusal to offer any sort of refund or compensation. This member had originally booked a Business class ticket from Canberra to Singapore via Melbourne. But the domestic connection was later downgraded to Economy. Qantas offered no refund, and only begrudgingly agreed … Continued
Qantas recently announced plans for a brand new lounge in London’s Heathrow Airport. The stylish multi-storey lounge in Terminal 3, which is expected to open in early 2017, will be a “shared” lounge space. Business and First class passengers, as well as Gold, Platinum and Platinum One frequent flyers will all have access. Qantas has … Continued
The prospect of sitting in Economy on a long-haul flight can be daunting. But not all seats were created equal! Luckily, exit row and extra-legroom seats can make the flight much more comfortable. There are a number of excellent Qantas Economy seats on the Airbus A380 to choose from. What economy seats would people suggest for … Continued