Gold and Platinum frequent flyers will no longer be able to enjoy the extra legroom of exit row seats free of charge. Qantas has begun charging for these prized seats on all flights. This includes short domestic flights. All flyers will now need to pay the fee, which ranges from $20 to $180 per flight, … Continued
Frequent flyer points do not have an unlimited life. Your Qantas points will expire if your account is inactive for more than 18 months. If your points are due to expire soon, you can prevent this by earning or redeeming at least one Qantas point before this happens. Otherwise, you stand to lose your entire … Continued
Connecting from a domestic to an international flight in Sydney can be a time-consuming process. The international and domestic terminals are located several kilometres apart. Passing through the immigration and security checkpoints can also be a lengthy process. Despite this, Qantas continues to sell connections with as little as 60 minutes between the scheduled arrival … Continued
One of the well-publicised benefits of Qantas’ partnership with Emirates is reciprocal access to both airlines’ airport lounges. Qantas frequent flyers are allowed to use the Emirates lounge when flying Qantas or Emirates, and vice versa. But Qantas flyers have reported being turned away from Emirates lounges. A Platinum Qantas flyer recently tried to access … Continued
Qantas has been accused of misleading customers by advertising and selling flights in a higher class of travel than they really are. There is a well-known issue with the Qantas website where flights will be filed in a premium class of travel, even though some segments of the journey are in a lower cabin class. … Continued