18 Things Qantas Does Well
Qantas may have its challenges, but there’s lots to like about Australia’s national carrier. Here are 18 things Qantas does particularly well.
Category: Qantas
10 Things Qantas Could Do Better
I enjoy flying the flying kangaroo most of the time, but there are 10 things I think Qantas could improve including its call centre, aircraft cleaning and priority baggage.
Should Qantas Have a Minimum Reward Seat Guarantee?
Airlines including British Airways and Finnair guarantee a minimum number of reward seats on every flight. To help it overcome the perception that there aren’t enough reward seats to go around, should Qantas do the same?
Don’t Want to Wait on Hold? Qantas Still Provides Customer Service via Social Media
As an alternative to calling, you can access Qantas customer service through Facebook messenger. It might take a while to get a reply, but the social media team is on the ball.
I Have Zero Qantas Points and It Feels Liberating
After 14 years of earning and burning Qantas Points, I’ve finally spent every last one and have zero left in my frequent flyer account. It feels great!