The Qantas website has been plagued with errors since it was “upgraded” earlier this month. Unfortunately, one of the most serious problems has still not yet been resolved. The Qantas website is currently overcharging for some Classic Flight Reward bookings. The correct amounts of taxes and carrier charges are being applied, but the amount of … Continued
An AFF member and Qantas Platinum frequent flyer is still waiting for a Qantas refund of $4,000, two months after they had to cancel their flight. And they could be waiting a lot longer, as Qantas has stopped responding to emails and phone calls. PaulDQLD had originally booked two return Qantas Business class fares from Sydney … Continued
Qantas has had all sorts of IT problems over the past week. Its scheduled system upgrade last Wednesday took far longer than expected, leaving frequent flyers unable to access their accounts or use their Qantas points for many hours. But it’s a different IT problem that has upset AFF member juddles this week. Qantas routinely emails … Continued
To maintain elite status with Qantas, you normally need to earn a minimum number of status credits. You also need to take at least 4 Qantas or Jetstar flights per membership year. But what happens if you don’t fly enough? Qantas uses a system known to frequent flyers as “soft landings”. If you don’t retain … Continued
The Boeing 747 has been the backbone of the Qantas international fleet since 1971. But it’s now the end of an era, with the announcement that all Qantas 747s will be retired by 2020. The Boeing 747 was a ground-breaking aircraft for its time, cutting travel times to destinations around the world and opening new … Continued