Our Platinum members are in a flurry with rumours that the Qantas dedicated Platinum member’s help desk may be coming to a close in the coming months. However, the crisis may be unfounded as it appears the help desk is merely moving to Hobart. This means some of the customer service representatives will be made … Continued
One of the hardest things about being a status holder with one airline is changing to the competition and missing out on your status benefits. Historically, much of government travel would be locked in with one provider. But with recent legislative changes, travel can now be on any airline, with the best fare of the … Continued
Over the past few months, Qantas has made a number of well publicised changes to their product and frequent flyer program. To reward customers for actually flying on Qantas, there will be more points and status credits earned as compared to the same trip on partner airlines. In addition, Qantas customers are now encouraged to … Continued
Over the past few years, as Virgin Australia underwent their transformation led from the top by John Borghetti, partnerships have been formed with new airlines to grow the network. These partnerships in many instances are meant to replicate the experience of flying with Virgin, when it comes to elite status benefits. Priority check in, lounge … Continued
A unique way to remove the pitfalls of flying with children is to banish them to the back of the plane. But airlines will not necessary make it easy for families to divide on class-lines. One member this week queries whether it is possible to have two adults flying in First whilst seating the children … Continued