In the past 2 years, the two big airlines, Qantas and Virgin, have been adding capacity in the battle for the consumer’s dollar. At the lower cost end of the market, Jetstar has also been adding capacity, while Tiger was restricted by authorities from expanding after their grounding. With all this extra capacity, consumers, it … Continued
It’s a common question these days. With liquids and gels often being restricted or limited in the cabin as far as carry on baggage goes, how do you handle your family’s unique dietary requirements? One of our members asks: I am heading domestically with 2 kids tomorrow, (only BNE to SYD) but my wife is … Continued
One Qantas Frequent Flyer member this week wants to close their account and exit the program. For this member the program was not delivering any value. In their view the rewards do not justify the annual fee for the QFF credit card, they find it hard to book flights and they resent being stung with … Continued
This week, one of our members found out that loyalty does not always help when it comes to rectifying an honest, albeit expensive, mistake and was keen to share On Monday night, due to a communication breakdown (I had not realised my Aunty was also booking my mothers flights) we each booked a return flight … Continued
Our members collate the ultimate Qantas Frequent Flyer program wish-list this week. Our members reveal their hopes, dreams and ideals for the future of the program all succinctly tied up in a big red (roo) bow. This comes after Qantas announced significant changes to their program last month. A free upgrade once a year is … Continued