One of the biggest changes to the customer experience when flying domestically has been in the area of in flight entertainment (IFE). With seat back screen systems expensive to install and keep updated with technology, airlines have been looking at ways to save money. WiFi streaming is a technology that for many airlines solves the … Continued
For many, the joys of travel include the opportunity to meet to new people. Thanks to assigned seating, you will not always have the choice as to whom you may sit with. That long haul flight could see time fly should you be lucky to be seated beside someone who is witty and entertaining. Taking … Continued
This week many members suffer from some serious perk-envy when some of our members reveal the perks that are attached to their careers. An Amex gold card where accrued points are allowed to be used at the employee’s discretion is a frequent flyers fantasy. A company car with all registration, insurance and petrol paid is … Continued
In the last week, the focus has been on Qantas and its financial performance. To many, it’s seen as a legacy carrier struggling to compete in the world of other airlines, both full service and low cost. But Qantas is not the only airline in a world of pain when it comes to financial results. … Continued
One member this week is horrified at what they perceive is a potential fraud on behalf of Virgin when booking via the Virgin website. This member booked a flexi-fare and upon selecting the relevant fares and attempting to pay, the price was $17 more than the advertised price and no explanation was given for the … Continued