Qantas service standards under fire

A Qantas Platinum Frequent Flyer this week hits out at Qantas and asserts that loyalty is repaid with disinterested service – and at a premium price! This member has been a platinum level flyer for many years and is becoming increasingly disheartened with the quality of service received at Qantas. Poor service has been experienced … Continued

Qantas losing its gloss?

A newspaper article last week asked the question, “Is Qantas losing its gloss”. Using statistics published by the government on International Airline activity over the past ten years, it argued that Qantas was in significant decline. While some may ask what rock the author had been hiding under, as such news is hardly new given … Continued

Virgin gets Tiger’s Tail for $1

Australian aviation history is littered with incidences of companies trying to be a successful third domestic airline. Not long after deregulation, we had Compass Mark 1 and shortly after Compass Mark 2, both short lived. Impulse airlines soon stepped into the role, and it ran successfully until capital was cut off by its backers. As … Continued

Connection Conundrums

When it comes to the big trips, getting the right airfare can get tricky. The easiest way is to use a single airline to book the entire journey. Often that airline will have codeshares on the flights it does not operate. Should a delay occur, having it on the one ticket will often give you … Continued