Virgin Australia began offering free food on all domestic flights last week. The news has been largely welcomed by our members, who have long complained of Virgin’s lack of consistency when it comes to in-flight service. Until now, those on flights between the east coast and Perth already received a complimentary hot meal. However the … Continued
The recent drop in the price of airfares between Australia and the United States is like music to the ears of many a traveller. In recent months we have seen some very good sales on this route, with Qantas selling off-peak tickets for under $1,200 and Virgin Australia undercutting that even more. But a current … Continued
Many of our wine-loving members are also members of Qantas’ food and wine community, Qantas Wine (formerly epiQure). The program claims to offer good deals on premium wines, and many of our members are also attracted by the proposition of bonus frequent flyer points. Anyone can order wine from epiQure, but becoming a full member … Continued
One member is running into problems attempting to select a seat on their upcoming codeshare flights. I have purchased flights with LAN as marketing carrier but operating carrier is QF. I only have a LAN PNR – tried to get the QF one and QF tell me I do not exist in their system from … Continued
This week our members complain about the notoriously unpredictable approach of Qantas to priority baggage. One member has status, flies business class and has priority marked luggage but finds that their bags are still often the last to arrive off the conveyor. Many members find this frustrating given that priority luggage is trumpeted as a … Continued