One member is furious that online travel agent Expedia downgraded their business class ticket to economy without explanation. Having booked a business class trip to Europe, Expedia now says the member will need to pay $1,200 to “upgrade” the ticket back to business class. When our member then threatened to cancel the ticket, Expedia demanded … Continued
One member is in a rather envious position. They want to use their frequent flyer points to cross that first class flight off their bucket list. Faced with a multitude of airlines and first class products to choose from, our member asks for advice in choosing the best route and airline to make the most … Continued
Flights across the Pacific are set to get a shake-up. From December, American Airlines will begin flying between Sydney and Los Angeles daily. To coincide with the launch, Qantas will itself launch a new route from Sydney to San Francisco. The airlines, who are already close partners, will collaborate and codeshare on each others’ flights … Continued
An airline passenger in the UK has come up with a clever way to avoid paying a “name change fee” on an airline ticket. The passenger was accidentally booked under the wrong name, but European low-cost airline Ryanair wanted to charge £220 (about $440!) for the name on the ticket to be changed. Instead of … Continued
One member was shocked recently to discover their carry-on luggage had been stolen between boarding the plane and take-off. This member had placed their carry-on items including a computer and credit cards in the seat pocket after boarding. They then got up to use the bathroom before take-off, returning only to discover that the items … Continued