Despite a reputation of superior reward seat availability, it seems Virgin Australia has drastically slashed frequent flyer redemption flights made available to the USA. Significantly fewer reward seats, particularly in premium cabins are now being released, leaving Velocity Frequent Flyer members frustrated. It has not traditionally been difficult to find reward seats on Virgin Australia … Continued
This week our members explain the ins & outs of using frequent flyer points to enjoy the luxury of Business Class. There are two different methods; the first being to buy an economy class seat and request a points upgrade to business class afterwards. The second method is to book a business reward seat outright … Continued
The concept of Premium Economy is reasonably simple. The cabin provides a middle-ground, offering discerning customers greater comfort than traditional economy class at a price below that of Business class. But, what benefits do Premium Economy passengers receive exactly, and do they justify the extra cost over regular economy? I may need to do a … Continued
Brand new Boeing 787 aircraft will be added to the flying kangaroo’s international fleet from 2017. This is just one piece of good news to come from the Qantas full-year financial results, announced last week. Following consecutive losses and a lengthy restructuring program, Qantas also announced a large profit. It seems that our national airline … Continued
This week our members discuss the compensation received from Qantas after their flight was ruined by defective on-board equipment. Issues warranting compensation on recent flights range from faulty in-flight entertainment systems to broken seats; and the compensation received varied from a few thousand points to many hundreds of dollars. Although most passengers would prefer that … Continued