One member is currently trying to determine the best Oneworld frequent flyer program to join. This member travels three times per year between Australia and the UK in Business class. Status is the most important consideration for this member, however the ease and value of earning & burning points is also a factor. So my … Continued
Virgin Velocity Gold status comes with tons of benefits when you fly with Virgin Australia or any of its partner airlines, such as Air New Zealand or Singapore Airlines. These include lounge access, bonus points and the ability to change to an earlier flight for free. Gold Velocity status even comes with complimentary hotel loyalty … Continued
If you’ve ever tried to book a one-way international flight, you may have discovered it’s more expensive than buying a return ticket! This week our members reveal their strategies to beat the one-way price hike and save hundreds of dollars. Many airlines penalise passengers for booking one-way, rather than round-trip international tickets. But one-way bookings … Continued
Frustrated Qantas customers are waiting longer than ever to speak to a call centre agent. Hold times of well over an hour are now normal, and numerous members have reported waiting 3 or even 4 hours. Call dropouts and promises of call backs that don’t eventuate also make the long list of Qantas call centre complaints … Continued
Many airlines have been introducing Premium Economy in recent years as a “middle ground” between Economy and Business class. Most Premium Economy cabins offer seats with more width and legroom than Economy. Some airlines also offer improved meals and other comforts. For example, Qantas provides amenity kits for Premium Economy passengers. One member is considering … Continued