Virgin flyers with Gold Velocity status will no longer receive lounge access in Los Angeles when flying on Virgin Australia. Gold Velocity members previously enjoyed access to the Star Alliance lounge in Los Angeles. Instead, Virgin flyers departing from Los Angeles to Sydney, Brisbane or Melbourne will now receive a $40 voucher to spend in … Continued
It’s not uncommon to receive compensation for a flight delay or inoperative entertainment system, but what about a mid-air injury? One member was recently hurt on a Qantas flight after stepping on broken glass. The incident occurred shortly after take-off, with the glass somehow having been left in the aisle. The passenger was not wearing shoes at … Continued
Virgin Australia is reportedly considering bringing Premium Economy back on domestic flights. Under the plan, the first three rows of Economy class on Virgin’s Boeing 737 aircraft would be converted to Premium Economy seats with extra legroom. Virgin is also considering adding other Premium Economy benefits, such as dedicated overhead locker space and use of … Continued
Qantas has come under fire over its inability to notify members that their points are about to expire. One member recently lost thousands of Qantas Frequent Flyer points, but says they were never warned by the airline. Qantas claims that it notifies members by email around a month before their points are due to expire. … Continued
If you regularly fly with American Airlines, Admirals Club lounges provide a welcome sanctuary away from the hustle & bustle of crowded airports. Entry to the Admirals Club doesn’t come cheap though, with American Airlines charging $500 per year for membership. But if you’re a U.S. resident, did you know that you can gain unlimited … Continued