One AFF member recently flew with Qantas to Singapore, then returning with Singapore Airlines. Unfortunately for henleybeach, their suitcase was damaged on both flights. But the follow-up customer service received from each airline could not have been more different! This member flew with Qantas in Business class from Adelaide to Singapore in February. They sent … Continued
A dodgy travel agent has been caught allegedly taking payment for Business class airfares while using their own frequent flyer points to make the booking. AFF member Iggy_type_r discovered the travel agent’s actions only after the airline refused to credit any points for their flights to Europe. No points or status credits were earned because the … Continued
Alaska Airlines Mileage Plan is a popular frequent flyer program for several reasons. Not only are award flights great value, but Alaska Airlines also sells miles. In a recent promotion, Alaska Airlines offered up to 40% bonus miles on purchases. This can work out to be a great deal when redeeming Alaskan miles for award … Continued
Qantas is reportedly considering launching direct flights from Perth to Johannesburg. Complementing Qantas’ existing route from Sydney to South Africa, the new service would directly compete with South African Airways. The new Qantas flights from Perth to Johannesburg would operate 4x weekly from 7 December 2018, using an Airbus A330-200. Routes Online reports that Qantas … Continued
Virgin Australia will begin direct flights from Sydney to Hong Kong from 2 July. To celebrate the new route’s launch, cheap flights to Hong Kong are now on sale from just $529 return and Business class is available from just $1,742 return! Virgin’s entry on the Sydney-Hong Kong route is great if you’re a Virgin … Continued