Fiji Airways Becomes Inaugural Oneworld Connect Member

Fiji Airways has become the first Oneworld Connect member. Oneworld Connect is a new concept introduced this week by the Oneworld alliance, which consists of 13 global airlines including Qantas, American Airlines and Malaysia Airlines. Oneworld Connect airlines will offer some, but not all standard benefits to frequent flyers of Oneworld airlines. This new membership … Continued

How to Redeem Qantas Points for China Eastern Flights

It’s now possible to book China Eastern award flights on the Qantas website! This is great news for Qantas Frequent Flyer members because China Eastern has excellent award availability, including in Business and First class. Almost every China Eastern flight to or from Australia has two Business class reward seats available. China Eastern may be … Continued

Qantas Error Strands Customer in Cuba

A Qantas ticketing error has left a customer stranded in Cuba and more than $2,000 out of pocket. AFF member Sheenaec7 had booked an Iberia reward flight from Havana to Madrid in Business class, using Qantas points. But upon arriving at Havana Airport to check in for the flight, they were told there was no booking. It … Continued

Qantas Signs Air New Zealand Codeshare Deal

Qantas and Air New Zealand may be bitter rivals across the Tasman, but they’ve taken everyone by surprise announcing a new codeshare agreement! The partnership commences on 28 October 2018 – the same day that Air New Zealand’s alliance with Virgin Australia ends. Under the Air New Zealand codeshare agreement, Qantas will place its “QF” … Continued

JetGo Enters Voluntary Administration

Regional Australian airline JetGo has entered voluntary administration, suspending all commercial passenger flights as of 1 June 2018. JetGo customers with existing flight bookings may be entitled to a refund by initiating a credit card chargeback. If the refund is unsuccessful, JetGo’s administrator advises that customers can lodge a “Proof of Debt” claim. For customers … Continued