Singapore Airlines has announced a raft of changes to its KrisFlyer frequent flyer program, taking effect from January 2019. The 2019 KrisFlyer changes are largely bad news for frequent flyers, with the cost of some Singapore Airlines award flights and upgrades increasing. We’ve put together this detailed guide with everything you need to know about … Continued
Singapore Airlines has come to the rescue after a Qantas blunder that left an AFF member seeing red. fitzy recently decided to change a Classic Flight Reward booking made with Qantas. Upon calling the Qantas call centre, this member was told that the change would cost 5,000 Qantas points, but that they would receive a … Continued
The Australian Competition & Consumer Commission (ACCC) has called out all four of Australia’s major airlines for misleading customers about their right to a refund. In addition, Jetstar has been fined $1.95 million for making false and misleading representations about its passengers’ rights. The ACCC alleges that Jetstar falsely claimed on its website that certain … Continued
Want to use your Qantas points to fly to Hawaii? You’re in luck! Qantas has released a ton of extra Premium Economy and Business Class reward seats to Honolulu. Historically, it has been near-impossible to redeem points for Qantas Business Class seats to Hawaii. But this changed when Qantas brought its Boeing 747 jumbo jet … Continued
Last month, the Hong Kong government ended its regulation of fuel and airline-imposed surcharges. This made it once again possible for airlines to add on their own surcharges to the cost of flights, including award tickets. A month later, some Qantas partner airlines have indeed increased their carrier charges on award bookings departing from Hong … Continued