Qantas Enhances Two-Factor Account Verification

Qantas Frequent Flyer members now have the option to get two-factor authentication codes via an offline Authenticator App, rather than relying on text messages or security questions. Qantas implemented two-factor authentication, which adds a second layer of security to members’ frequent flyer accounts, in 2019. Designed to prevent loyalty program fraud, the system requires members … Continued

Should We Be Worried About Velocity Points?

Many frequent flyers have been watching the news about Virgin Australia nervously this week. As the airline suspends share trading and considers voluntary administration, the question on everybody’s mind is: “Should I be worried about my Velocity points?” For now, the future of Virgin Australia really depends on whether it gets a lifeline from the … Continued

Federal Government Underwrites Qantas & Virgin Domestic Flights

The federal government will underwrite a limited network of Qantas and Virgin Australia domestic flights for at least the next eight weeks, starting from today. Alone, the $165 million package will not be nearly enough to save Virgin Australia. But it will provide some further relief to the airlines, while ensuring that essential air connectivity … Continued

Virgin Australia Just Flew Non-Stop from Paris to Brisbane

Virgin Australia has been all over the news this week, as it suspended trading on the Australian stock market and considers voluntary administration. But, while much of the media was distracted by other events, Virgin Australia has achieved something quite remarkable this week. Last Tuesday morning, a Virgin Australia Boeing 777-300ER departed from Paris and … Continued