Qantas’ top-tier Platinum One frequent flyers no longer have access to a dedicated support team, with the airline reportedly cutting its Platinum One Special Service Team last Friday. 23 Canberra-based staff have been offered redeployment in other parts of the business, as Qantas seeks to drastically cut costs. Qantas advertises “round the clock support” from … Continued
Qantas yesterday launched a fresh petition designed to place pressure on Australia’s state governments to reopen borders where it’s safe to do so. The petition, hosted on the Qantas website, calls on governments to “safely open our borders”. Qantas is encouraging its employees and customers to sign it. Here’s what the Qantas state border petition … Continued
Currently, it is only possible to redeem Velocity Frequent Flyer points for Virgin Australia reward seats on a limited selection of domestic routes. Even though Virgin Australia has now resumed flights on many routes across Australia, for some reason not all of these are available for booking with Velocity points. But you can now use … Continued
Until 11 January 2021, you can get a 30% discount when redeeming Velocity Frequent Flyer points for Virgin Australia flights in Business class. You can also now get a 30% discount when using Velocity points to upgrade to Business class on Virgin Australia flights. The 30% discount applies to the points required (but not taxes … Continued
Velocity Frequent Flyer has launched a new offer of 20% bonus points when transferring points from selected credit card and hotel loyalty programs. It comes just days after the sale of Virgin Australia to Bain Capital was approved, paving the way for Virgin Australia to emerge from voluntary administration by the end of October. With the … Continued