With most international travel off the cards for the foreseeable future, many frequent flyers are reminiscing about past trips and longing to get back into the air. At this time, it’s easy to think about long-haul travel through rose-coloured glasses. But as any frequent traveller will know, long-haul travel is not always as fun as … Continued
In late 2019, Australian Frequent Flyer revealed that the Oneworld alliance was considering allowing frequent flyers of any Oneworld airline to use their points to upgrade on any other airline in the alliance. The news of Oneworld alliance-wide upgrades was welcomed by frequent travellers, and recently, Oneworld CEO Rub Gurney confirmed to Cranky Flier that the new upgrade proposition … Continued
Jetstar has refunded passengers that were incorrectly charged a $131 fee to change their flight after Jetstar cancelled on them and failed to provide a suitable alternative. Australian Frequent Flyer member sammy had booked a return flight from Sydney to Maroochydore (Sunshine Coast) during a recent sale. This member had flown to the Sunshine Coast last … Continued
Etihad will now offer full refunds to all passengers that purchased tickets in Australia, for flights that were cancelled by the airline due to COVID-19. It comes after the Australian Competition & Consumer Commission (ACCC) engaged with Etihad Airways over concerns passengers were being illegally denied refunds for flights booked in Australia that did not … Continued
Fuel surcharges have long been a pet hate of frequent flyers. They add to the cost of frequent flyer redemption tickets, and in extreme cases, can be even higher than the cost of a regular ticket on the same flight! With worldwide oil prices now at record lows, and airlines desperate to fill seats, a … Continued