30% Off Velocity Business Reward Seats & Upgrades

Until 11 January 2021, you can get a 30% discount when redeeming Velocity Frequent Flyer points for Virgin Australia flights in Business class. You can also now get a 30% discount when using Velocity points to upgrade to Business class on Virgin Australia flights. The 30% discount applies to the points required (but not taxes … Continued

20% Bonus Velocity Points Offer as NAB Reinstates Transfers

Velocity Frequent Flyer has launched a new offer of 20% bonus points when transferring points from selected credit card and hotel loyalty programs. It comes just days after the sale of Virgin Australia to Bain Capital was approved, paving the way for Virgin Australia to emerge from voluntary administration by the end of October. With the … Continued

Virgin Australia Sale to Bain Capital Approved

Virgin Australia creditors have voted to approve the proposed sale to Bain Capital at a virtual meeting. Under the Deeds of Company Arrangement (DOCA) recommended by Virgin’s administrators, Virgin employees and secured creditors will receive 100% of their owed entitlements. Unsecured bondholders, meanwhile, will only receive approximately 9-13 cents per dollar owed. But the administrator … Continued

Goodwill Lost: Customers Have Long Memories

Most businesses have faced significant issues due to COVID-19, particularly in the travel industry. With borders closed, many airlines have had to cancel flights and many tour operators have had to temporarily shut down. Millions of cruises, car rentals and hotel bookings have also been cancelled as would-be travellers have been stuck at home. But … Continued

U.S. Airlines Permanently Axe Change Fees

United Airlines made a surprise announcement last weekend that it would permanently remove change fees on domestic airfares. Within days, almost every other major U.S. airline has followed suit in a fundamental change to the revenue models of American airlines. United and most other U.S. airlines have been waiving change fees since COVID-19 began to … Continued