In 2018, Qantas caused quite a stir by axing music from its in-flight entertainment program on domestic flights. Key figures in the Australian music industry were quick to criticise the decision, which appears to have been made to save money on music licensing fees, and Qantas received a huge backlash at the time on social … Continued
Qatar Airways has reinstated flights to Saudi Arabia after the embargo preventing Qatari airlines from entering the airspace of four countries was revoked. It reportedly follows months of mediation efforts by Kuwait and the United States. In 2017, the countries of Bahrain, Saudia Arabia, Egypt and the United Arab Emirates (UAE) all cut diplomatic ties with … Continued
Emirates has unveiled the much-anticipated new Premium Economy seats to be installed on a selection of Airbus A380s and new Boeing 777X aircraft. The spacious Premium Economy recliner seats are 19.5 inches wide and offer up to 40 inches of legroom – 2 inches more than Qantas’ Premium Economy seats. Other features include a 13.3″ … Continued
A Qantas call centre agent hung up on a Platinum frequent flyer calling to enquire why it was taking so long to receive a refund for their cancelled flight. The incident not only highlights the poor customer service many receive from the Qantas call centre, but also the lengthy delays many Qantas customers experience with … Continued
Qantas will launch flights on seven new regional routes in early 2021, including to two new destinations, drawing the ire of rival Rex. Just as Qantas’ inaugural Sydney-Merimbula flight departed this week, Qantas announced a raft of new regional routes from Melbourne. Qantas will also start flights from Sydney to Griffith, and Adelaide to Mt … Continued