When COVID-19 lockdowns and border closures decimated the travel industry in 2020, airlines and hotels worldwide were left scrambling to find new sources of income. With millions of customers demanding refunds and revenue from new bookings plummeting, many turned to their profitable loyalty programs to try to generate some extra cash flow. Unlike many airlines, … Continued
Most of the domestic Qantas Club lounges that still remain closed will be back up and running within the next few weeks. A Qantas spokesperson confirmed to Australian Frequent Flyer that the airline is planning to reopen almost all remaining Qantas Clubs before Easter, except for the Qantas Club lounges in Rockhampton and Port Hedland. Those … Continued
The Australian Competition & Consumer Commission (ACCC) has responded to allegations made by Rex that Qantas is engaging in anti-competitive behaviour against the regional airline. Over the past year, Qantas has launched flights on eight regional routes already served by Rex including Sydney-Orange, Sydney-Griffith, Melbourne-Merimbula and Adelaide-Mt Gambier. Rex alleges that this constitutes “predatory behaviour” on the … Continued
Qantas has been awarded the federal government contract to operate regular flights from mainland Australia to Norfolk Island. Qantas will take over from Air New Zealand on the routes from Sydney and Brisbane to Norfolk Island for at least the next three months, and there is a possibility for the Qantas contract to be extended. … Continued
Virgin Australia has finally reopened its lounge at Canberra Airport, the last of seven remaining lounges in Virgin’s network to return to service. The Canberra lounge, located above gate 7 near the international departures area, opened back up on 16 March 2021 – almost a year since it closed due to COVID-19. While there haven’t … Continued