Qantas will launch flights on seven new regional routes in early 2021, including to two new destinations, drawing the ire of rival Rex. Just as Qantas’ inaugural Sydney-Merimbula flight departed this week, Qantas announced a raft of new regional routes from Melbourne. Qantas will also start flights from Sydney to Griffith, and Adelaide to Mt … Continued
Regional Express Airlines (Rex), Australia’s largest independent regional airline, has been profitable almost every year since 2004. Given the volatility of the aviation industry and tight margins on regional aviation, that’s a remarkable achievement for the airline which will shortly launch jet services between Sydney, Melbourne and Brisbane. But has Rex’s success been at the … Continued
A Virgin Australia flyer has been incorrectly denied entry to the airline’s newly-reopened lounge at Sydney Airport. Despite holding a valid lounge pass issued by ANZ Bank, the Virgin lounge attendant erroneously informed the customer that single-use lounge passes issued via the customer’s ANZ credit card were no longer being honoured. AFF member Duck posted on Wednesday: … Continued
Many of us save up frequent flyer points to redeem for international travel. But with Australia’s international borders remaining closed for a while longer, and domestic travel resuming, now could be a good time to burn some points for domestic reward flights within Australia instead. Sure, redeeming points for a flight to Melbourne or Perth … Continued
Last month Qantas announced a plan to close its airport service desks and sales counters, including the service counters in Qantas airport lounges. The airline says that the removal of face-to-face contact points is designed to “enhance customer confidence in flying” during the pandemic. But if the recent experience of a Qantas Platinum member flying … Continued