Virgin Australia has significantly reduced its Business Class fares on many domestic routes, with seats now regularly available from as little as $199 one-way – or even as low as $182 with a promo code! But there’s a catch: Customers can no longer book the cheapest Business Saver fares on most routes within four weeks … Continued
Rex Airlines has cancelled all of its scheduled Boeing 737-800 flights until at least the end of this month, as Adelaide joins Sydney and Melbourne in lockdown. As of this afternoon, there are no Rex jet services available for sale until 1 August 2021. It’s not yet clear if the cancellations will be extended even … Continued
Redeeming Qantas Frequent Flyer points for a Classic Flight Reward might seem like good value in 2021 – and it usually is. But the value of Qantas points in 2021 is nothing compared to the way things were 25 years ago! These days, for example, it costs 57,000 Qantas points + $80 in taxes & … Continued
There are renewed calls for the Airline Customer Advocate to be replaced by an independent ombudsman, after consumer advocacy group CHOICE found it has failed to resolve airline complaints – especially during COVID-19. Since 2012, the Airline Customer Advocate (ACA) should have been helping Australians to resolve airline complaints. But its scope is limited and … Continued
Qantas announced last year that it would close airport service desks and sales counters as part of a cost-cutting drive. Many Australian frequent flyers were concerned that this would lead to disastrous consequences during disruptions or when urgent assistance is needed. Rather than having airport staff on hand to help, customers would be forced to … Continued