Jetstar has increased the amount of money its earns from add-ons, bundles and fees by a third during the COVID-19 pandemic. According to the Qantas Group’s financial results, Jetstar’s ancillary revenue increased by 33% in the 2020-21 financial year, compared to the “pre-COVID” 2018-19 financial year. Ancillary revenue refers to the income made from selling … Continued
The Italian government will shut down its terminally unprofitable flag carrier Alitalia next month, replacing it with a brand new airline. ITA, which stands for Italia Trasporto Aereo, will take over many of Alitalia’s old aircraft and routes from 15 October 2021. But, determined not to repeat the same mistakes as its predecessor, ITA will … Continued
Difficulties and delays with getting refunds have been among the most common complaints about airlines during COVID-19. We’ve previously covered the differences in the refund policies of Qantas, Virgin and Rex. But how easy is it to request a refund? And how long does it actually take to receive a refund from Australia’s three major airlines … Continued
Etihad Airways is offering 1,500 free miles to all members of its Etihad Guest frequent flyer program as part of its 15th birthday celebration. This week-long promotion is running from 31 August until 6 September 2021. During this promo, Etihad Guest is also giving members back 15% of any miles redeemed for Economy and Business … Continued
Virgin Australia has launched its own competition for Australians who’ve been fully vaccinated against COVID-19. The “VA-X and WIN” competition is open to all Australian adults who receive both doses of a TGA-approved COVID-19 vaccine in Australia by the end of this year. There are a total of 251 prizes up for grabs. Qantas launched … Continued