Major Qantas Domestic Catering Problems

Many Qantas domestic flights over this Easter long weekend have departed without normal catering on board due to severe staffing shortages at the airline’s caterer. Australian Frequent Flyer understands that the catering problems began last Thursday. Things are expected to return to normal by Tuesday, 19 April 2022. The catering issues have been affecting many … Continued

Virgin Eyes High-Flying Business Travellers

Virgin Australia has renewed its focus on attracting business travellers and high-spending corporate flyers with the launch of a new loyalty program for businesses and a new invitation-only “Beyond” status tier. Virgin Australia launches Business Flyer The new Virgin Australia Business Flyer program launched last week, replacing the previous Accelerate loyalty program for small-to-medium businesses. Existing … Continued

Virgin Extends Travel Bank Expiry Dates

Update: In January 2023, Virgin Australia further extended the validity of Future Flight Credits and Travel Bank Credits issued on/before 31 July 2022 until 31 December 2023. These credits can now be redeemed until 31 December 2023, for travel up to the same date. Virgin Australia has extended the validity of many Travel Bank credits … Continued

Earn Velocity Status Credits on the Ground in April 2022

Velocity Frequent Flyer members have multiple opportunities to earn status credits on the ground this month, with the frequent flyer program running numerous limited-time promotions simultaneously. Velocity status credits count towards your Virgin Australia status tier. They can generally only be earned by flying with Virgin Australia and its partner airlines, or by shopping at … Continued

Rex Winds Back COVID Refund Guarantee

Rex has quietly amended its COVID Refund Guarantee to make it almost impossible to actually get a refund in the future if you can’t travel due to COVID-19. Until recently, Rex offered a refund (minus its booking & card payment surcharges) if you needed to cancel your flight for any COVID-related reason. But on 28 … Continued