One member is appalled at being offered just $20 worth of Air New Zealand vouchers as compensation for an in-flight meal that left them “very ill”. The Business class passenger had requested a vegetarian meal. But by the time they discovered that the meal in fact contained chicken, it was already too late. The catering mix-up left our member feeling physically sick by the … [Read more...]
Air New Zealand
Air New Zealand is a popular topic at the Australian Frequent Flyer. For overseas travel - especially to New Zealand, the Pacific islands, and the USA - it offers a Star Alliance alternative to Qantas.
If you want to dive a bit deeper into airline alliances you should definitely read our guide how to find Oneworld, Star Alliance & SkyTeam Award Availability.
If you have an upcoming flight with New Zealand's flag carrier, you might be interested in upgrading to a nicer seat. Air New Zealand's upgrade system is a little different to most for a few reasons. Firstly, it uses an "auction" to determine who can upgrade. Would-be upgraders can place a bid for a OneUp upgrade, with spare seats going to the highest bidders. Another point … [Read more...]
The recent drop in the price of airfares between Australia and the United States is like music to the ears of many a traveller. In recent months we have seen some very good sales on this route, with Qantas selling off-peak tickets for under $1,200 and Virgin Australia undercutting that even more. But a current Air New Zealand promotion sees prices slashed even further to what … [Read more...]
Our member Gungadin6's recent Air New Zealand nuisance has been received with mixed reactions by our forum members. Gungadin6 was on an Auckland to Sydney flight when it was diverted to Melbourne without explanation. Upon arrival in Melbourne our member was still not given an explanation and waited for forty five minutes to get to the designated desk but to no avail. Fed up … [Read more...]