Free Seat Selection on Jetstar

Like most low-cost airlines, Jetstar does not give much away for free. This includes seat selection. Choosing your seat of choice on a Jetstar flight typically costs at least $5 for a regular seat or even more for an “extra legroom” or “up-front” seat. But there is a trick to get the seat you want … Continued

Jetstar awarding Qantas points on NZ domestic flights

Qantas points will now be earned domestic flights within New Zealand that are operated by low-cost subsidiary Jetstar. As of last week, Jetstar flyers on all New Zealand domestic flights will earn at least 400 Qantas points, even on the cheapest Starter fares. Unfortunately passengers on starter fares will not earn status credits, however points … Continued

Cash Lost on Jetstar Booking?

Our member has noticed a dramatic price drop in tickets to Honolulu which they booked at the start of the year. The price for the four tickets flying Jetstar has dropped by $1600 in just a matter of months. Our frustrated member is Qantas Gold and is seeking our views on whether they have any … Continued

Getting Help from the Airline Customer Advocate

If you’ve ever been involved in a dispute with an airline, you probably know how frustrating it can be. Airlines are often unwilling to do the right thing by the customer and as a passenger, it’s often easy just to give up. But did you know that there is an advocate that may be able … Continued

Jetstar Carry-on cutbacks

As the peak Christmas travel season approaches, some travellers are in for something of a shock. For those trying to avoid those extra baggage charges by smuggling the kitchen sink on board, the time is up. Not only are the airlines taking a more serious approach to policing carry on luggage, some are even changing … Continued