Emirates has left one member furious after their travelling companion was downgraded without warning at the gate. Despite holding a full-price Business class ticket, this passenger was forced to endure 14 hours in Economy from Dubai to Brisbane. With Business and First class overbooked, this passenger was offered no alternative flights. They were left with … Continued
Qantas frequent flyers have enjoyed many benefits when flying Emirates since the Qantas-Emirates alliance was established in 2013. One of the most popular benefits, albeit an unofficial one, has been the free upgrades. Emirates has become renowned for dishing out generous operational upgrades, and Qantas flyers with Platinum or Gold status have been the beneficiaries of many … Continued
The extensive alliance between Qantas and Emirates has failed to deliver on its promises of improved service and choice for flyers, according to one member. Successive reductions in benefits for Qantas customers flying Emirates are just part of a long list of complaints. Our members particularly lament the loss of many Qantas international flights. Flights to Europe … Continued
Emirates has opened a brand new lounge in Melbourne to surprisingly little fanfare. The new lounge, which opened its doors for the first time on 30 December 2015, is around double the size of Emirates’ previous offering. It appears stylish, with a range of comfortable seating options and a reasonable selection of food & beverages. … Continued
A troubled Malaysia Airlines has announced a new partnership with Emirates. Under the new agreement, which comes into effect in 2016, Emirates Skywards and Malaysia Airlines Enrich members will enjoy reciprocal benefits when flying on either airline. This includes the ability to earn and redeem points for each airlines’ flights. Malaysia Airlines will also codeshare … Continued