Author: Matt Graham
Matt Graham
Matt was the editor of Australian Frequent Flyer from 2015 until 2025. His passion for travel has taken him to more than 100 countries - with a lot of help along the way from frequent flyer points! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @Mattg.
Qantas Lounge Tipping Scam
A number of members have observed Qantas lounge staff attempting to “scam” customers into leaving a tip. These members were not impressed, and believe that such behaviour detracts greatly from the premium experience of the lounge. The scam appears to be targeting customers using the showers in Qantas’ Los Angeles lounge. As recently as last week, … Continued
Etihad, Lufthansa & Japan Airlines: A Trip of Firsts
Many of us dream of flying in First class just once. But the first class dream doesn’t have to remain a dream. Thanks to frequent flyer points, it’s more attainable than you may think! In fact, thanks to points, AFF member boomy was fortunate enough to sample First class on three different airlines on a … Continued
Why Flight Change Fees are so Expensive
If you’ve ever had to change or cancel a flight booking, you’ll probably be aware of just how costly it can be. For domestic bookings, Virgin Australia charges $80 plus any fare difference for booking changes or cancellations made on Saver tickets. Qantas charges an even higher fee of $88. In some cases the cost … Continued
Qantas Points Back at Woolworths
It’s only a few months since Woolworths revamped its Everyday Rewards loyalty scheme, replacing it with the “Woolworths Rewards” program. As part of the changes, Qantas points would no longer be earned at Woolworths. But following a resounding customer backlash, Woolworths recently announced that it will reinstate the ability to earn Qantas points at the … Continued
Earning Points as a Business Owner
If you own a small business, chances are that you’re paying business expenses on a regular basis. By paying with a point-earning credit card, you could be earning frequent flyer points for these payments! One new member, a small business owner, requests advice on maximising their credit card point-earning potential. I’m a small business owner, … Continued
Free Qantas Travel Out Of Reach?
Are Qantas points a valuable currency, or is the point chase futile because free reward travel is out of reach? The high cost of frequent flyer rewards tickets, combined with excessive fuel surcharges have led some members to claim that Qantas points are in fact worth very little. Firstly, they argue that other programs including … Continued
The Intrigue of Sri Lanka
The many trip reports on AFF don’t just make for captivating reading. They also offer inspiration and ideas for your own travels! Plus, as they are written by other AFF members, there is always an opportunity to ask questions and seek recommendations. Our member albatross710 recently had the chance to visit Sri Lanka. While researching … Continued
Best Value CommBank Awards Redemptions
Commonwealth Bank Awards points can be used in one of two ways. They can either be redeemed directly through the CommBank Awards program, or you can transfer CommBank Awards points to an airline frequent flyer program. Direct redemption options include gift vouchers, cash back and merchandise, while Qantas Frequent Flyer and Virgin Australia Velocity are … Continued
Emirates and Malaysia Airlines Announce Partnership
A troubled Malaysia Airlines has announced a new partnership with Emirates. Under the new agreement, which comes into effect in 2016, Emirates Skywards and Malaysia Airlines Enrich members will enjoy reciprocal benefits when flying on either airline. This includes the ability to earn and redeem points for each airlines’ flights. Malaysia Airlines will also codeshare … Continued