Author: Matt Graham
Frequent Flyer Accounts Suspended
Some members have had their frequent flyer accounts suspended after the airline accused them of breaking the program rules. These members have lost access to their frequent flyer points, plus status benefits such as lounge access, until an audit of their accounts is completed. It has been reported that Velocity Frequent Flyer is sending letters to members suspected … Continued
Flight Review: PNG Air
This week’s trip report features an airline that few people have ever heard of, and even fewer are likely to ever fly! Based in Port Moresby, PNG Air is the second-largest airline in Papua New Guinea. The airline operates domestic routes within Papua New Guinea using a fleet of Dash 8 and ATR 72 turboprop aircraft. … Continued
Score the Best Seat on the Plane
Would you like to stretch out in the front row, or perhaps an elusive exit row seat on your next flight? Well, you can! There’s a trick that’s guaranteed to get you a better seat on the plane. You may have noticed that when you try to choose a seat, the front rows are unavailable. … Continued
Emirates Forced Downgrade
Emirates has left one member furious after their travelling companion was downgraded without warning at the gate. Despite holding a full-price Business class ticket, this passenger was forced to endure 14 hours in Economy from Dubai to Brisbane. With Business and First class overbooked, this passenger was offered no alternative flights. They were left with … Continued
Fly to the USA in Comfort
It’s no secret that flying Business or First class is more comfortable than flying Economy. But if you can’t afford a Business class ticket – and don’t have enough points to redeem one – what other options are available to fly to the USA in comfort? Does anyone have any ideas on how to fly from … Continued
Virgin Announces New Los Angeles, Abu Dhabi Flights
Virgin Australia last week announced two new long-haul routes. Melbourne-Los Angeles is back, and a new Perth-Abu Dhabi flight will also be added. As a result, Virgin will withdraw its 3x weekly Sydney-Abu Dhabi flights. Virgin’s Brisbane-Los Angeles service will also be reduced from daily to 6x weekly, with some of the remaining flights seeing … Continued
Is Loyalty a Trap?
You’re better off abandoning loyalty programs and forgoing status, according to one member. They believe loyalty has become increasingly meaningless as the relationship is skewed so heavily in favour of the business. Instead of reciprocating the loyalty shown by their customers, businesses are taking it for granted. In a recent experience with car rental agency … Continued
Trekking the Inca Trail
Our member bigpetebrown recently returned from an exciting trip to South America! Machu Picchu was the highlight of this trip through Argentina, Peru and Bolivia. There are two ways to get to Machu Picchu – by train or by foot. For adventurous tourists with a few days to spare, the walk to Machu Picchu along … Continued
Westpac to Devalue Altitude Rewards Program
If you have a Westpac credit card that earns Altitude points, now is the time to transfer them! From Wednesday 28 September, redemptions through Westpac’s Altitude credit card rewards program will become more expensive. The rate at which points are converted from Altitude to airline frequent flyer points will increase by up to 20%. And … Continued