Author: Matt Graham

Matt Graham

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.

Star Alliance Lounge Los Angeles

Virgin Flyers Lose Los Angeles Lounge Access

Virgin flyers with Gold Velocity status will no longer receive lounge access in Los Angeles when flying on Virgin Australia. Gold Velocity members previously enjoyed access to the Star Alliance lounge in Los Angeles. Instead, Virgin flyers departing from Los Angeles to Sydney, Brisbane or Melbourne will now receive a $40 voucher to spend in … Continued

Compensation for mid-air injury

It’s not uncommon to receive compensation for a flight delay or inoperative entertainment system, but what about a mid-air injury? One member was recently hurt on a Qantas flight after stepping on broken glass. The incident occurred shortly after take-off, with the glass somehow having been left in the aisle. The passenger was not wearing shoes at … Continued

Virgin Australia 737 economy class

Virgin Considers Domestic Premium Economy Comeback

Virgin Australia is reportedly considering bringing Premium Economy back on domestic flights. Under the plan, the first three rows of Economy class on Virgin’s Boeing 737 aircraft would be converted to Premium Economy seats with extra legroom. Virgin is also considering adding other Premium Economy benefits, such as dedicated overhead locker space and use of … Continued

A Festive Season Cruise around South-East Asia

This festive season, our member Pushka decided to travel to South-East Asia for a luxurious cruise aboard the Diamond Princess! Originally scheduled for 10 days, the cruise was fortuitously extended to 12 days. Departing from Singapore, it travelled around Indonesia before heading north to Malaysia and Thailand. After a great trip to Dubai just after … Continued

Qantas Points Expiry: Unfair

Qantas has come under fire over its inability to notify members that their points are about to expire. One member recently lost thousands of Qantas Frequent Flyer points, but says they were never warned by the airline. Qantas claims that it notifies members by email around a month before their points are due to expire. … Continued

American Airlines Admirals Club

Discounted Admirals Club Lounge Access

If you regularly fly with American Airlines, Admirals Club lounges provide a welcome sanctuary away from the hustle & bustle of crowded airports. Entry to the Admirals Club doesn’t come cheap though, with American Airlines charging $500 per year for membership. But if you’re a U.S. resident, did you know that you can gain unlimited … Continued

No Value in Business Class?

Business class may offer a more comfortable seat and a better meal, but it seems not everyone sees the value in flying up front. Some members believe that the differences do not justify the higher price of Business class, especially when multiple trips in cattle class can be had for the price of a single … Continued

Taj Mahal, India

Soaking Up the Sights of India and China

Our member RooFlyer recently spent twelve jam-packed days travelling around India and China, sampling a range of airlines and hotels along the way. The trip wouldn’t have been possible without advice and tips from a wide range of AFF members, on everything from tour guides to securing award seats on Singapore Airlines. This first post is about the … Continued

Redeeming Virgin Velocity Points to the USA

Redeeming Virgin Velocity points for Business class flights to the United States used to be fairly simple. But in recent times, securing a reward seat has become a real challenge. All Velocity members can redeem points for Business reward seats. Velocity Gold and Platinum members can also request a points upgrade to Business class, provided … Continued