Author: Matt Graham
Matt Graham
The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.
Qantas Rolls Out In-Flight Wifi
Qantas has begun trialling free in-flight wifi on one of its domestic Boeing 737 aircraft, with the service to be rolled out to the entire domestic fleet from later this year. In addition to offering internet access, Qantas will offer customers free access to television and movies through Foxtel and Netflix. Flyers will also have … Continued
Best Ways to Redeem Flybuys Points
With Flybuys now partnering with Virgin Australia and Etihad Airways, there are more ways than ever to redeem points! Your weekly shop at Coles can be converted to a wide range of rewards including free flights, upgrades, gift vouchers, merchandise and money off your shop. But which rewards offer the greatest value? One of the … Continued
Ice Class over Antarctic Icebergs
There may be no commercial flights to Antarctica, but AFF member JohnM recently came pretty close! Each summer, Qantas operates a small number of sightseeing charter flights over Antarctica. Departing from Australia early in the morning, the 12-hour flight returns to Australia in the evening after 4 hours of flying over the Antarctic continent. Tomorrow … Continued
Redeeming Velocity Points for a Family Holiday
This week one member seeks the community’s recommendations for a family holiday destination that can be reached using Velocity points. AFF member unfunkable is looking for a destination where they take their family of four to relax. While Hawaii had been the destination of choice, there are too few award seats available through Velocity Frequent … Continued
Qantas Still Calls Australia Home… In Song Only
Qantas may still call Australia home, but calls to the Qantas Frequent Flyer Service Centre will soon be answered by staff in the Philippines. More than 100 Australian jobs will be lost when Qantas shuts its Melbourne-based call centre later this year. The Frequent Flyer Service Centre handles calls relating to the use of Qantas points, … Continued
The Value of Overseas Frequent Flyer Programs
Many Australians are familiar with the frequent flyer programs of Qantas and Virgin Australia. But there are other airline loyalty programs out there that offer considerably better value. Qantas Frequent Flyer and Virgin’s Velocity program are by far the most widely used by Australians. This makes sense, as it’s much easier to earn points within Australia with these programs. … Continued
Qantas Revamps Business Rewards Program
Qantas has axed its Aquire loyalty program for small to medium businesses, in favour of the newly-launched Qantas Business Rewards. It’s not just a name change, with several significant changes being made to the program. Qantas Business Rewards, like its predecessor Aquire, enables business owners to earn additional points on employees’ flights, as well as … Continued
Travel Insurance Warning
They say if you can’t afford travel insurance, you can’t afford to travel. But as one frustrated member recently learned, not all policies are created equally. This member’s travel insurance provider refused to pay for lost flights and accommodation after an overseas relative passed away. This member had to cancel their pre-booked trip to Adelaide … Continued
Flight Review: Newcastle-Canberra on FlyPelican
The “big four” domestic airlines – Qantas, Virgin Australia, Jetstar & Tigerair – tend to receive the most attention. But there are other airlines in Australia serving the regional routes not offered by the major airlines. One of these is FlyPelican. Regional Express (Rex) is one of the largest regional carriers in Australia, operating an … Continued