Author: Matt Graham
Matt Graham
Matt was the editor of Australian Frequent Flyer from 2015 until 2025. His passion for travel has taken him to more than 100 countries - with a lot of help along the way from frequent flyer points! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @Mattg.
Fiji Airways Becomes Inaugural Oneworld Connect Member
Fiji Airways has become the first Oneworld Connect member. Oneworld Connect is a new concept introduced this week by the Oneworld alliance, which consists of 13 global airlines including Qantas, American Airlines and Malaysia Airlines. Oneworld Connect airlines will offer some, but not all standard benefits to frequent flyers of Oneworld airlines. This new membership … Continued
How to Redeem Qantas Points for China Eastern Flights
It’s now possible to book China Eastern award flights on the Qantas website! This is great news for Qantas Frequent Flyer members because China Eastern has excellent award availability, including in Business and First class. Almost every China Eastern flight to or from Australia has two Business class reward seats available. China Eastern may be … Continued
How to Earn Points Dining Out (or In)
There are many ways to earn frequent flyer points without setting foot on a plane! You can earn points for shopping with your credit card, booking Airbnb accommodation, riding with Uber and even for buying wine. But did you know that you could also be earning frequent flyer points every time you eat out… or order … Continued
Qantas Error Strands Customer in Cuba
A Qantas ticketing error has left a customer stranded in Cuba and more than $2,000 out of pocket. AFF member Sheenaec7 had booked an Iberia reward flight from Havana to Madrid in Business class, using Qantas points. But upon arriving at Havana Airport to check in for the flight, they were told there was no booking. It … Continued
USA Lounge Access Rules Explained
In Australia, a Business class ticket or airline status will get you into the lounge before your flight. But in the United States, neither airline status nor even a First class ticket will gain you airport lounge entry! Airport lounge access works a little differently in the United States. Here’s what you need to know… … Continued
Qantas Signs Air New Zealand Codeshare Deal
Qantas and Air New Zealand may be bitter rivals across the Tasman, but they’ve taken everyone by surprise announcing a new codeshare agreement! The partnership commences on 28 October 2018 – the same day that Air New Zealand’s alliance with Virgin Australia ends. Under the Air New Zealand codeshare agreement, Qantas will place its “QF” … Continued
JetGo Enters Voluntary Administration
Regional Australian airline JetGo has entered voluntary administration, suspending all commercial passenger flights as of 1 June 2018. JetGo customers with existing flight bookings may be entitled to a refund by initiating a credit card chargeback. If the refund is unsuccessful, JetGo’s administrator advises that customers can lodge a “Proof of Debt” claim. For customers … Continued
Singapore Airlines Relaunches World’s Longest Flight
Singapore Airlines will reclaim the title of world’s longest flight when it reinstates non-stop service from Singapore to New York later this year. The Airbus A350-900ULR operating the 18-hour, 15,344-kilometre trek will be configured only with Business class and Premium Economy seating. The first non-stop Singapore-Newark service will take off on 11 October 2018. Initially … Continued
Scam Artist or Savvy Travel Blogger?
For most of us, posting holiday snaps on social media is simply a way to keep in touch with family and friends. But some travel bloggers are requesting thousands of dollars worth of freebies in exchange for posts. An AFF member has shared an email sent recently by a self-proclaimed “luxury travel influencer” to the … Continued