Customer Service Struggle
It appears that the old adage “it’s hard to get good help” rings true in some situations with one member complaining about the customer service (or lack thereof) experienced at
Read moreIt appears that the old adage “it’s hard to get good help” rings true in some situations with one member complaining about the customer service (or lack thereof) experienced at
Read moreIn the past 2 years, the two big airlines, Qantas and Virgin, have been adding capacity in the battle for the consumer’s dollar. At the lower cost end of the
Read moreIt’s a common question these days. With liquids and gels often being restricted or limited in the cabin as far as carry on baggage goes, how do you handle your
Read moreFor many of our members, the change last year with Qantas to route European bound flights via Dubai meant it was time to look at alternatives. For others, avoiding Heathrow
Read moreOne of the benefits of heading overseas is the ability to claim back GST (and some other taxes) on departure, thanks to the Tourist Refund Scheme. This nice little perk
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