
10 Things Qantas Could Do Better
I enjoy flying the flying kangaroo most of the time, but there are 10 things I think Qantas could improve including its call centre, aircraft cleaning and priority baggage.
Showing the latest news for category Qantas.
I enjoy flying the flying kangaroo most of the time, but there are 10 things I think Qantas could improve including its call centre, aircraft cleaning and priority baggage.
Airlines including British Airways and Finnair guarantee a minimum number of reward seats on every flight. To help it overcome the perception that there aren't enough reward seats to go around, should Qantas do the same?
As an alternative to calling, you can access Qantas customer service through Facebook messenger. It might take a while to get a reply, but the social media team is on the ball.
After 14 years of earning and burning Qantas Points, I've finally spent every last one and have zero left in my frequent flyer account. It feels great!
By earning at least 150,000 Qantas Frequent Flyer points in a year, you'll automatically enjoy the benefits of Qantas Points Club membership.
Qantas offers complimentary food and drinks on all flights, including alcohol on many services. Our guide explains what to expect on board.
We've put together a list of the best status runs that you can book to take full advantage of Qantas' new double status credits offer, which is running until 18 March 2025. Happy booking!
We've put together a list of the most common error codes that you'll encounter on the multi-city booking page of the Qantas website.
Qantas will increase Classic Flight Reward and Classic Upgrade Reward costs on 5 August 2025, including the popular Oneworld Classic Flight Reward. You can still book now to access the lower rates, for travel up to almost a year in advance.
In this case study, I explain exactly how I earned the 1,200 status credits required to renew Qantas Platinum status in my 2025 membership year - and how much it cost.
Qantas offers Premium Economy on its Airbus A380 and Boeing 787-9 aircraft. These fly from Australia to 14 international destinations including London, Paris, Johannesburg and Los Angeles.
Qantas Business Rewards is the airline's loyalty program for small to medium businesses. Benefits include discounts, more ways to earn points and even a status fast track.