Difficulties and delays with getting refunds have been among the most common complaints about airlines during COVID-19. We’ve previously covered the differences in the refund policies of Qantas, Virgin and Rex. But how easy is it to request a refund? And how long does it actually take to receive a refund from Australia’s three major airlines … Continued
Rex has extended the grounding of its Boeing 737 fleet and cancelled many of its domestic flights for at least several more weeks, as a result of the extended lockdown in Sydney and COVID-19 restrictions in other Australian cities. Rex has not operated any Boeing 737-800 flights since 18 July 2021. ZL689 from Gold Coast … Continued
Rex Airlines has cancelled all of its scheduled Boeing 737-800 flights until at least the end of this month, as Adelaide joins Sydney and Melbourne in lockdown. As of this afternoon, there are no Rex jet services available for sale until 1 August 2021. It’s not yet clear if the cancellations will be extended even … Continued
Update (11 November 2021): Rex has now rolled out Intelsat 2Ku Wi-Fi on 4 of its 6 Boeing 737-800 jets. This is available for free to Business Class passengers and a $10 fee in Economy. Rex has also introduced an in-flight entertainment portal which all passengers on its jet services can access at no cost. … Continued
Rex has announced that Melbourne-Canberra will be its next Boeing 737 route, with two daily flights between the two cities to commence on 10 June 2021. The route is already served with regular Qantas and Virgin Australia flights. But Rex believes there’s an opportunity to come into an overpriced Canberra-Melbourne market and undercut the fares … Continued