Qantas Customers Short-Changed on Refunds

Qantas says it has now fixed what appears to have been a widespread problem that saw customers with cancelled Classic Flight Reward bookings for multiple passengers only receiving a refund for one passenger. Many Australian Frequent Flyer members have complained over the past few months that, after requesting a refund, they only received a refund … Continued

Qantas Reports Strong Forward Bookings to UK, USA

Qantas says it has already sold “a lot” of international flights for travel in late 2021 and early 2022, with the UK and United States among the most popular destinations. Other than trans-Tasman and ad-hoc repatriation flights, Qantas has not operated international passenger flights since March 2020 due to Australia’s ongoing international border closure. But … Continued

Qantas Brings Back In-Flight Entertainment

In-flight entertainment is back on most Qantas domestic flights and, from next Monday, all trans-Tasman flights. After being switched off for a year, Qantas in-flight entertainment has been progressively rolled back out since the start of April 2021. By now, it should already be available on all aircraft where in-flight entertainment is normally offered. Qantas … Continued

Qantas First Lounges Reopen from 19 April 2021

Qantas will reopen its international First Class lounges in Sydney and Melbourne on Monday 19 April, along with its international Business Lounge in Brisbane, to coincide with the launch of the long-awaited trans-Tasman travel bubble. This is not just good news for Qantas Platinum & Platinum One members travelling across the Tasman with Qantas or … Continued