Emirates Service Recovery – An Oxymoron?

We have all had a trip or two where something has gone wrong, making for an unhappy memory. For some travellers, that trip can turn into a nightmare, especially when things continue to go wrong at your expense. Just wondering if you can assist with the best way to proceed with a claim from Emirates … Continued

Airline meals – are you game?

Complimentary meals or snacks are often a feature of fares with full service airlines. For some of our members, just because they are free, or being served at an unusual time, does not mean you have to eat them. I wonder whether I’m alone in almost totally avoiding in flight meals. Whether in economy or … Continued

Changing the Status Quo

One member this week queries why Status credits are tied to frequent flyer point earn rates. Our members discuss whether there is scope to improve the ways in which status credits are awarded. One suggestion is that there should be an incentive based system for the accrual of status credits. For example, the more flights … Continued

Frequent Flyer Redemption 101

One member this week gets a crash course in the best ways to redeem frequent flyer points. This member has enough toasters and Woolworths gift vouchers and instead wants to get the best bang for their points on flight redemptions. Our trusty members are quick to rally and provide some invaluable hints, tips and tricks … Continued