In the last week, the focus has been on Qantas and its financial performance. To many, it’s seen as a legacy carrier struggling to compete in the world of other airlines, both full service and low cost. But Qantas is not the only airline in a world of pain when it comes to financial results. … Continued
One member this week is horrified at what they perceive is a potential fraud on behalf of Virgin when booking via the Virgin website. This member booked a flexi-fare and upon selecting the relevant fares and attempting to pay, the price was $17 more than the advertised price and no explanation was given for the … Continued
For the past few years Qantas customers have become used to the bad news. With each 6 monthly financial results announcement, the chances of new equipment, routes and services diminish. This month it appears it will be no different. With the results due soon, news is already leaking out that further job cuts are going … Continued
It’s no surprise that events of recent months have affected Malaysia Airlines badly. The run of bad luck or misfortune has seen passenger loads drop significantly and deep discounting on many routes, including traffic to Australia. With heavy competition from low cost competitor Air Asia, some of our members feel the One World Airline could … Continued
This week, one of our members asks a question about a situation no one would want to find themselves in Last week I received a panicked call from a friend of a friend (person A) who had just landed at BKK for the start of a 2 week TH holiday. Somewhere between boarding their flight … Continued