Virgin gets Tiger’s Tail for $1

Australian aviation history is littered with incidences of companies trying to be a successful third domestic airline. Not long after deregulation, we had Compass Mark 1 and shortly after Compass Mark 2, both short lived. Impulse airlines soon stepped into the role, and it ran successfully until capital was cut off by its backers. As … Continued

Connection Conundrums

When it comes to the big trips, getting the right airfare can get tricky. The easiest way is to use a single airline to book the entire journey. Often that airline will have codeshares on the flights it does not operate. Should a delay occur, having it on the one ticket will often give you … Continued

Bumped from Business

With a trip to the USA often taking 15 hours or more, the thought of travelling in economy class for that time is one too difficult to contemplate for many. Corporate travellers will often find Business Class mandated for such a journey, thanks to a company’s travel policy. But for the leisure traveller, avoiding economy … Continued

Qantas Care Factor

Qantas has coped a battering this week with one member resolutely declaring that the Qantas customer care fail in the inherent requirement of their job… caring! A relatively straightforward request has been met with a poor attitude and a lack of empathy according to one member. This member sought to change the time for the … Continued